It took a helluva lot of courage for top managers at Lafarge Aluminates to face their fears and abseil down the quarry face into the waiting dinghy in the water below, maybe less so to raft down the gentle waters of the Vaal River above Stonehenge River Lodge. And then again in 2003, they faced the mighty Zambezi in Zambia, paddling past crocs and hippos, and river rafting one of the most exciting and difficult rivers in the world.

But it took more courage to spend a day dealing with longstanding issues that most companies usually cover up so as to not ‘rock the boat’. This was the case too in the Lafarge factory in Richards Bay, where factory manager Pieter du Preez has seen many previously underlying issues resolved by the combined intellectual capital of workers, supervisors and management in the Umhlangano process. Whilst initially a bit laborious, the Umhlangano is enabling them to deal with people issues and perceptions that threaten production capacity at the plant. It has been amazing to see workers and artisans / supervisors, usually silent in meetings and divisive afterwards, starting to participate and interact fully in the meetings in a new spirit of togetherness.

“Lance Bloch must be one of the leading trainers in Change Management” -Colin Oxley, MD, Lafarge Aluminates

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